I have a broken boiler, will I need to pay to get it repaired/ replaced?

If you are unable to afford a repair of your heating, we may be able to help you through the Warm Homes Hub Crisis Support. Call us on 0115 985 3000 and a member of our team will go through the eligibility criteria with you.

Alternatively, we can check your eligibility for our boiler replacement scheme. Depending on your circumstances you may be qualify for a free boiler or you may need to contribute towards the cost. See “Is there any other help available if I do not fulfil the HHCRO eligibility criteria?” for more information.

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