Frequently Asked Questions
Our FAQs should have the answers to most if not all questions you may have.
Simply select the right category and we’ll present you with the FAQs for that selection.
BENEFITS OF HAVING A CENTRAL HEATING SYSTEM
New A-rated boilers have rated efficiencies of 90 per cent or more meaning that they use less fuel, resulting in lower CO2 emissions and running costs. If you currently have a G-rated boiler and replace it with an A-rated one, your household heating bill should drop by about a quarter – a saving, on average, of around £260 up to £300 a year.
See photographs of completed works from Staffordshire Warmer Homes, another Warm Homes Fund scheme based in Staffordshire.
Gas is cheaper than electricity or oil and has the lowest carbon dioxide emissions apart from wood. Your new central heating system will include an A’ rated boiler, thermostatic radiator valves to better control your heat for each room, as well as a programmer to help you keep your home at a comfortable temperature without wasting fuel or heat.
Can’t find the answer?
You can send us a message using our online contact form or give us a call.
0115 985 3000
Lines are open Mondays to Fridays between 9:00am and 5:30pm.