COVID-19 Support

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COVID-19 Support for Nottingham City and Nottinghamshire residents

If the current crisis is having an impact on your household, your Local Authority urges you to reach out, as support is available from the Warm Homes Hub.

Find out more below about the free and subsidised services we offer:

Comfort at home

As you are spending more time at home, we can offer you practical energy advice to improve the warmth and comfort of your home.

Financial support

We can help to increase your household income with benefit checks, energy bill discounts, lower energy tariffs as well as hardship funds and one-off crisis fund applications.

Broken heating

If your heating is broken or faulty, we can help with urgent repairs or replacements while following the Government’s advice on socal distancing.

Priority Services

We can register you on to the Priority Services Register to ensure that in the event of a powercut you are reconnected quickly.

Local collections

If you can not leave your home and need support to collect food or prescriptions, we can help. Food bank vouchers are available too.

Referrals & more

We can refer you to other health & wellbeing services if you need more support. We can also simply provide a friendly voice in this time of social isolation.

1st time central heating

Please note that we are still accepting applications for 1st time central heating and insulation measures. If you are eligible, you will be placed on a waiting list and the installation will go ahead when the Government restrictions change.

To enquire, call us or fill in this online form.


Wish to know more?

Let us know which services you are interested in and our team will get in touch with you shortly.

Speak to us directly on

0115 985 3000