Additional support for Nottingham City & County residents

Spending time with our new family member

Additional support from the Warm Homes Hub

We provide a range of free & subsidised services for Nottingham City and Nottinghamshire residents.

Energy bills becoming too high? Need more practical support?


Financial support

We offer support with tariff switching to help you find the best tariff for your pocket. We can also help to increase your household income by completing benefit checks, applications for hardship grants and for water bill discounts. Fuel vouchers are available too.


Energy efficiency advice

We offer practical and tailored advice about energy usage at home with the aim of reducing unnecessary energy consumption and increasing your comfort at home.

Home visit

Home energy visits

We offer home energy visits for those in need. We can suggest practical measures to improve the efficiency of your property. Also, we can share handy tips to reduce your energy usage at home.*

Is your boiler broken? Are you unable to afford a repair?

Boiler repairs & replacements

If your boiler is broken, our crisis support can help you complete urgent repairs.**

Heater loans

We may be able to offer you a short term loan of oil filled heaters* to help you keep warm while the issue is resolved.**

Additional services available through the Warm Homes Hub

Warm Homes Hub Client 2

Priority Services

We can register you on to the Priority Services Register to ensure that in the event of a powercut you are reconnected quickly.

COVID-19 Support Services - Local collections

Food parcels

We can refer you to your local foodbank – if you need support to collect prescriptions, we may be able to help with collections too.

COVID-19 Support Services - Referrals & more

Referrals & more

We can refer you to other health & wellbeing services if you need more support.

To find out more about any of our services call 0115 985 3000 or complete the form below.

For example, daughter, carer, GP, nurse or social worker. If you are a member of staff, please add in your job title. If you would like to be the nominated contact, do also include your contact details.

We are COVID-19 compliant

*terms & conditions apply

** limited number available

“I can’t believe how much money I’m saving on my fuel bill!”

Mr and Mrs C from Nottingham City have saved £369 on their energy with the help from our Warm Homes Hub team.